Who We Are
LMG Independent Bath Co is a bathroom installation business, specialising in mobility and adapted bathrooms operating across South Wales and the Bristol area.

What Data We Collect
We may collect:

– Customer names, addresses, telephone numbers and email addresses.
– Property survey information.
– Financial and invoicing information.
– Employee and subcontractor records.

Why We Process Your Data
We process personal data to:

– Provide quotations and services.
– Manage contracts and customer relationships.
– Comply with legal and regulatory obligations.
– Maintain business records.

Lawful Basis
Processing is carried out under lawful bases including contract performance, legal obligation, and legitimate interests.

Data Sharing
We do not sell personal data. Data may be shared with trusted service providers, professional advisers, or regulatory bodies where required.

Data Retention
Personal data is retained only for as long as necessary to fulfil its purpose or meet legal obligations.

Your Rights
You have the right to access, correct, erase, restrict or object to processing of your personal data, and the right to complain to the Information Commissioner’s Office (ICO).

Data Security
We use appropriate technical and organisational measures including secure cloud storage, password protection, antivirus software, and restricted access controls.

Contact Us
For any data protection queries, please contact LMG Independent Bath Co in writing.